Image 1 of 1
Image 1 of 1
Image 1 of 1
Image 1 of 1
In Person Tech Support — $125 per hour
Price
Flat rate: $125 per hour (billed in 30-minute increments).
No hidden fees: travel within Tri-City (Albany-Schenectady-Troy) is free.
Add $0.75 per mile for locations outside Albany, Schenectady, and Rensselaer counties.
Value
Expert technicians: certified, background-checked pros who fix the problem right the first time — saving you time, stress, and repeat visits.
Transparent diagnostics: we diagnose the issue, explain options, and only proceed with fixes after you approve any parts or extra labor.
Work guarantee: 30-day service warranty on labor; 90-day warranty on parts we install.
Length & Typical Appointments
Quick fixes (30–60 minutes): password resets, printer setup, virus scans, peripheral pairing.
Standard jobs (1–3 hours): OS updates/reinstall, system tune-ups, data transfer between devices, hardware troubleshooting.
Major projects (3+ hours or multiple visits): new device setup with data migration, home network design and installation, extensive hardware repair or custom builds.
We estimate time during booking and provide a mid-service update if more time is required.
Why It’s Unique
In-person empathy + tech smarts: we pair friendly, clear communication with real technical expertise — no jargon, just solutions.
On-the-spot fixes and education: we don’t just repair; we teach you simple maintenance and safety steps so the same problem won’t happen again.
Parts sourcing advantage: we carry common consumables and have priority access to replacement parts, so repairs are faster.
Safety-first approach: we follow strict data privacy practices and take precautions when handling sensitive information.
Flexible scheduling: evening and weekend appointments available for busy households and small businesses.
Optional Add-ons
Priority booking: next-available appointment for urgent issues.
Extended warranty packages for business clients.
Remote follow-up support within 7 days of service at no extra charge.
How to Prepare
Back up important files if possible.
Keep device passwords accessible or be ready to verify ownership.
Clear a small workspace for the technician to work safely and efficiently.
Book with confidence — expert help, clear pricing, real results.
In Person Tech Support — $125 per hour
Price
Flat rate: $125 per hour (billed in 30-minute increments).
No hidden fees: travel within Tri-City (Albany-Schenectady-Troy) is free.
Add $0.75 per mile for locations outside Albany, Schenectady, and Rensselaer counties.
Value
Expert technicians: certified, background-checked pros who fix the problem right the first time — saving you time, stress, and repeat visits.
Transparent diagnostics: we diagnose the issue, explain options, and only proceed with fixes after you approve any parts or extra labor.
Work guarantee: 30-day service warranty on labor; 90-day warranty on parts we install.
Length & Typical Appointments
Quick fixes (30–60 minutes): password resets, printer setup, virus scans, peripheral pairing.
Standard jobs (1–3 hours): OS updates/reinstall, system tune-ups, data transfer between devices, hardware troubleshooting.
Major projects (3+ hours or multiple visits): new device setup with data migration, home network design and installation, extensive hardware repair or custom builds.
We estimate time during booking and provide a mid-service update if more time is required.
Why It’s Unique
In-person empathy + tech smarts: we pair friendly, clear communication with real technical expertise — no jargon, just solutions.
On-the-spot fixes and education: we don’t just repair; we teach you simple maintenance and safety steps so the same problem won’t happen again.
Parts sourcing advantage: we carry common consumables and have priority access to replacement parts, so repairs are faster.
Safety-first approach: we follow strict data privacy practices and take precautions when handling sensitive information.
Flexible scheduling: evening and weekend appointments available for busy households and small businesses.
Optional Add-ons
Priority booking: next-available appointment for urgent issues.
Extended warranty packages for business clients.
Remote follow-up support within 7 days of service at no extra charge.
How to Prepare
Back up important files if possible.
Keep device passwords accessible or be ready to verify ownership.
Clear a small workspace for the technician to work safely and efficiently.
Book with confidence — expert help, clear pricing, real results.